Help your patients pay with ease—while streamlining your collections and reducing administrative workload.
Managing patient collections is increasingly complex with high-deductible plans and rising out-of-pocket costs—leading to delayed payments, higher A/R, and strained patient relationships. Many practices rely on internal teams or outdated vendors that use aggressive tactics, hurting patient satisfaction and adding administrative burden.
Without proper integration or compliance, missed payments and regulatory risk increase.
Our patient payment solution addresses these challenges through empathetic outreach, seamless system integration, and strict compliance—improving cash flow, reducing staff workload, and protecting patient trust.
We make the payment process simple, respectful, and stress-free for your patients. Through clear communication, flexible payment options, and compassionate outreach, we create a smooth financial experience that builds trust and reduces anxiety. From the first statement to final resolution, we guide patients with empathy and transparency—helping them feel supported, not pressured. This approach not only improves your collection rates but also strengthens long-term patient-provider relationships.
Real-Time Payment Posting: Instantly reflected in your billing system.
HIPAA & PCI Compliance: Ensure secure, fully compliant transactions.
Boost Collections: Increase on-time payments and reduce bad debt.
Improve Patient Satisfaction: Frictionless billing experience that preserves patient-provider relationships.
Simplify Staff Workflows: Minimize manual entry, reduce errors, and save time.
Proven to deliver better outcomes.
We partnered with OACIS Health during a critical growth phase. They not only scaled with us but helped increase our monthly revenue by nearly 25%—all while ensuring full HIPAA compliance and transparency.
Our denial rate was almost 20% before transitioning. This team implemented clear billing workflows and payer-specific strategies, reducing denials to under 5% and improved our first-pass claim acceptance rate to over 98%. Collections rose by 22% in the first quarter, and our bad debt was reduced to near zero. Their performance exceeded all expectations.
This team brought clarity and control to our pediatric billing processes. They introduced a structured guideline system that brought down claim rejections from 12% to under 3%, while denial rates dropped by 40% within 60 days. Clean claim submission is consistently above 97%, and our AR over 90 days was cut in half. Their attention to detail is phenomenal.
Our internal medicine practice saw a measurable improvement in billing KPIs after switching. Aging over 90 days dropped from 28% to under 10%, and our net collection rate increased to 98%. Denials decreased by 35%, and we now receive most payments within 25 days of submission. Their performance-driven model helped stabilize and grow our revenue.
Working with non-par insurance plans has always been a pain point due to low reimbursements and complex negotiation processes. This billing team brought in a dedicated strategy for timely filing and payer negotiation support, which resulted in over 30% improvement in our payment for non-par claims. Our previously written-off claims were recovered with professional handling. Their experience with out-of-network billing made a significant financial difference.
Get in touch today to streamline your payment process and improve your patient experience.