OACIS Healthcare Solutions

Help Desk & Patient Scheduling Services
Efficient Appointment Booking with Real-Time Assistance

From patient calls to reminders, we handle it all

Help Desk & Patient Scheduling Services​
Efficient Appointment Booking with Real-Time Assistance

From patient calls to reminders, we handle it all

Help Desk & Patient Scheduling Services
Efficient Appointment Booking with Real-Time Assistance

From patient calls to reminders, we handle it all.

Reliable, Responsive, Around-the-Clock Patient Services

Boost patient satisfaction, enhance care quality, and reduce missed appointments with our always-available HelpDesk, trusted care, anytime.

Never miss a patient call

Support Patients & Simplify Care

OACIS Health’s Patient Experience Management transforms healthcare by upgrading patient engagement at every touchpoint. From scheduling to patient support, around the clock, we ensure accessibility and patient satisfaction.

Support-PatientsSimplify-Care-2

Support Patients & Simplify Care

OACIS Health’s Patient Experience Management transforms healthcare by upgrading patient engagement at every touchpoint. From scheduling to patient support, around the clock, we ensure accessibility and patient satisfaction.

Support-PatientsSimplify-Care-2
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Patient Scheduling & Registration

Our easy-to-use system simplifies booking and lightens your team’s workload for a more efficient practice. Let patients schedule appointments whenever they want, from anywhere. With automated reminders and confirmations, our system helps reduce missed appointments, enhancing overall patient satisfaction and making scheduling as convenient as possible.

Patient-Scheduling-Registration-1

Patient Scheduling & Registration

Our easy-to-use system simplifies booking and lightens your team’s workload for a more efficient practice. Let patients schedule appointments whenever they want, from anywhere. With automated reminders and confirmations, our system helps reduce missed appointments, enhancing overall patient satisfaction and making scheduling as convenient as possible.

OACIS Healthcare HelpDesk

Patient queries? No worries – our 24/7 HelpDesk is available at any moment to address all patient questions quickly and professionally.

 

Whether it’s appointment scheduling, billing inquiries, or insurance-related concerns, our trained agents ensure every patient receives accurate information and a positive experience, helping your practice build trust, reduce administrative burden, and improve overall satisfaction.

OACIS-Health-HelpDesk-1

OACIS Healthcare HelpDesk

Patient queries? No worries – our 24/7 HelpDesk is available at any moment to address all patient questions quickly and professionally. Whether it’s appointment scheduling, billing inquiries, or insurance-related concerns, our trained agents ensure every patient receives accurate information and a positive experience—helping your practice build trust, reduce administrative burden, and improve overall satisfaction.

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Results You Should Expect
Revenue Growth for Clients
0 %
Average Claim Submission Time
0 Hrs
Avg Denial Rate Reduction
0 %
Expert RCM Support
0 /7
Medical Billing Softwares

We’re skilled across leading EMRs, EHRs, and Clearinghouses

RCM Expertise Across Every Specialty

Tailored revenue cycle strategies designed for the unique needs of each specialty. Trusted by small and medium practices for comprehensive, accurate, and specialty‑specific Medical billing and coding services

Cardiology Billing services

Oncology

Oncology Billing services

Ophthalmology

Ophthalmology Billing services

Orthopedic

Orthopedic Billing services

Vascular

Vascular Billing services

Urology

Urology Billing services

Radiology

Radiology Billing services

Dermatology

Otolaryngology Billing services

Gastroenterology

Gastroenterology Billing services

Neurology

Neurology Billing services

Endocrinology

Endocrinology Billing services

Palliative care

Palliative care Billing services

Anesthesiology

Anesthesiology Billing services

Physical Therapy

Physical Therapy Billing services

Pain Management

Chiropractic Billing services

Chiropractic

Pain Management Billing services

Family Medicine

Family Medicine Billing services

Plastic Surgery

Dermatology Billing services

Testimonials

Hear from our esteemed clients who trust OACIS Healthcare to streamline their revenue cycle and enhance patient care

Our denial rate was almost 20% before transitioning. This team implemented clear billing workflows and payer-specific strategies, reducing denials to under 5% and improved our first-pass claim acceptance rate to over 98%. Collections rose by 22% in the first quarter, and our bad debt was reduced to near zero. Their performance exceeded all expectations.

Allergy & Asthma Practice Texas

This team brought clarity and control to our pediatric billing processes. They introduced a structured guideline system that brought down claim rejections from 12% to under 3%, while denial rates dropped by 40% within 60 days. Clean claim submission is consistently above 97%, and our AR over 90 days was cut in half. Their attention to detail is phenomenal.

Pediatrics Practice Virginia

Our internal medicine practice saw a measurable improvement in billing KPIs after switching. Aging over 90 days dropped from 28% to under 10%, and our net collection rate increased to 98%. Denials decreased by 35%, and we now receive most payments within 25 days of submission. Their performance-driven model helped stabilize and grow our revenue.

Internal Medicine Practice Florida

Working with non-par insurance plans has always been a pain point due to low reimbursements and complex negotiation processes. This billing team brought in a dedicated strategy for timely filing and payer negotiation support, which resulted in over 30% improvement in our payment for non-par claims. Our previously written-off claims were recovered with professional handling. Their experience with out-of-network billing made a significant financial difference.

Out-of-Network Billing Solutions Oklahoma

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