OACIS Healthcare Solutions

FAQs

What does OACIS Health do?

OACIS Health is an End-To-End RCM provider, including Medical Billing services and Front Office Management, helping healthcare providers to focus on serving their patients. Learn more Here.

What services are covered under your End-To-End RCM?

OACIS Health provides from Patient Scheduling, Insurance Eligibility & Benefits Verification, Prior Authorization, Medical Coding & Billing, Claim Submission, Payment Posting, Accounts Receivable (A/R) Follow‑up, Denial Management and to Reporting & Analytics.

How does patient scheduling affect revenue?


Efficient scheduling reduces no‑shows and improves provider utilization, directly impacting revenue generation. Learn more Here.

Can you verify patient insurance before their visit?


Yes. We verify insurance eligibility and benefits 48–72 hours prior to appointments and recheck on the day of service if needed. It prevents claim denials due to inactive policies, non‑covered services, or unmet deductibles. Learn more Here.

What is prior authorization and who handles it?


It’s payer approval required before certain services are rendered. Our team handles the entire process of submitting, tracking, and obtaining authorization. Learn more Here.

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Do you handle both professional and facility Billing & coding?

Yes we do. We offer both physician‑level (professional) and facility billing & coding services, including specialty‑specific expertise.

How do you ensure coding accuracy?

We employ certified coders, conduct regular audits, and stay updated with the latest coding guidelines to minimize denials and optimize reimbursement.

As a new Medical practice, what kind of service shall we expect?

At OACIS Health, we take great pride in maintaining consistently high service standards, whether for a long-standing client, a newly established practice, or a provider transitioning over to us. Every client receives the same level of attentive, proactive support. Our exceptionally high client retention rate is a direct reflection of the results we deliver and the trust we build. Learn more Here.

What is the benefit of switching from in-house to outsourced service?

Outsourcing eliminates the hassle of hiring, training, and retaining billing staff, along with hidden costs like payroll, benefits, and management time. You get a dedicated team focused on faster collections, while you stay focused on patient care without the burden of back-office worries.

My practice is Cash-pay only. What benefit will I get in switching to OACIS Health?

OACIS Health not only streamlines your billing and payment tracking but also helps get your practice credentialed with major insurance payers, expanding your patient access, enhancing your credibility, and opening new revenue streams while reducing admin workload.

How much does OACIS Health Service charge?


Based on our experience, your service agreement cost will be a portion of your in-house cost. We offer a Free assessment of your practice to develop a tailored cost-effective pricing model. Please schedule for an assessment Here

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I have a lot of money stuck in A/R claims. Can you handle my old A/R?
Yes we actively pursue your outstanding claims with payers, using proven strategies to reduce aged receivables and accelerate payments. We turn your old A/R claims into real cash flow. Learn more Here.
How do you manage claim denials?

We don’t just follow up on denials, we prevent denials! In the event a denial takes place, we analyze its reasons, correct and resubmit claims, and appeal when necessary to recover lost revenue.

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Do you handle patient payment posting?
Yes we do. We post ERA/EOB payments, apply adjustments, and identify underpayments. Learn more Here.
How do you manage patient payments and statements?

We generate patient statements, offer digital payment options, and follow up on outstanding balances through secure and courteous outreach.

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How long does credentialing take?
It typically takes 60 to 120 days, depending on the payer and completeness of documentation. Learn more Here.
What happens if credentialing lapses?

The provider may be considered out‑of‑network and claims could be denied or reimbursed at reduced rates.

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Do you provide monthly performance reports?

We deliver detailed dashboards each month showing claim activity, collections, denial trends, and recommendations for improvement.

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Can you work with our existing EMR?

Absolutely. We integrate with all major EMRs and Practice Management Systems, ensuring a smooth, transparent workflow.

What RCM software do you use?

We are system‑agnostic, working across platforms like Athenahealth, eClinicalWorks, Kareo, AdvancedMD, DrChrono, and more. Learn more Here.

How does data move from my practice to OACIS Health?

We use secure data transfer protocols to protect your data during transfer. You can upload your data to our secure servers, or we can work with you to set up a secure data transfer process that meets your needs.

Do you offer automation in claims and payments?

Yes. We employ claim scrubbers, auto-posting, eligibility APIs, and denial analytics tools to reduce manual workload and accelerate revenue cycles.

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Have another question?

Feel free to Contact Us or Schedule a Discovery Call – we’re always here to discuss how OACIS Health can support your RCM needs. Learn more Here.

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Request a Free Assessment